What items can I return or exchange?

All returns and exchanges must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair. Merchandise must be in its original packaging with all tags attached or cellophane wrap/seals (not including plastic dress bags) intact. Once any tag has been removed, an item cannot be returned.

Items not eligible for return or exchange:

• Personalized and dyed items
• Perishables, swimsuits, and personal care items including face masks
• Final sale items
• Effective 12/9/23, all White by Vera Wang items are final sale items that will not qualify for returns or exchanges
• Items with any tags removed or packaging/seals (not including plastic dress bags) opened

A valid receipt is required for all returns and exchanges.